In order to spread the awareness to the virtual assistant industry, Virtual Business Partners created the first industry benchmark of insurance virtual assistant certification, the Certified Insurance Virtual Assistant (CIVA). To compliment the CIVA and to create a continued learning path, an additional certification was born; the Financial Services Virtual Assistant (FSVA). To learn more about these certifications, please visit our sister site at www.getvacertified.com. We will also be adding new VA certifications in the future! Be sure to check back!